NorthsideAuto Care (555) 019-6624 Get me on the lift

Mon-Fri 7:30-6 · Sat 8-11420 Mercer Avenue

On the lift this week. Price in writing before a wrench turns.

Oil, brakes, check-engine lights, tires and A/C. Pick a time, leave the key in the slot, and we text you photos and a written estimate before any work starts.

Get me on the lift (555) 019-6624

Online booking · about a minute · nothing to pay now

One Thursday at Northside.

What happens after you pick a time. Same routine for an oil change or a brake job.

  1. Mon · 9:12pm

    You pick Thursday, 8am.

    Online, or by phone. After hours the AI receptionist books it and says it's an AI.

  2. Thu · 7:41am

    Key in the slot.

    The drop-off form fills our repair order, so there's no clipboard at the counter.

  3. Thu · 9:14am

    A photo by text.

    Worn rotor, measured. You see what the tech sees.

  4. Thu · 9:42am

    You say yes, or wait.

    The written estimate is the price. Nothing starts until you approve it.

  5. Thu · 3:10pm

    Ready. Old parts on the mat.

    Want the parts we took off? They ride home on the passenger floor.

Get me on the lift
Repair orderNo. 4471

Northside Auto Care

Booked
Thu 8:00am · drop-off
Vehicle
2016 Honda CR-V
Checked in
7:41am · key slot · 84,210 mi
Tech note
Front rotor worn past spec. Photo sent 9:14am.
  • Front pads + rotors$389.00
  • Brake fluid flush$119.00
  • Inspect rear brakesno charge
Total, before tax$508.00

Ready · 3:10pmPick up by 6pm

Booked Thursday 8am drop-off, checked in 7:41am, photo of a worn rotor sent 9:14am, $508 estimate approved by text at 9:42am, ready 3:10pm.

Prices, posted.

Where most cars and small SUVs land. Your written estimate is the real number, and you approve it before we start.

House rules

  1. The price in writing before any work.
  2. Find something else? We stop and text a photo.
  3. Old parts back, if you want them.
  4. We'll tell you what can wait.
What's included in each service

Under a car? The phone still gets answered.

When all four techs are busy, the AI receptionist picks up. It says it's an AI, answers price and hours questions from the shop's own info, and books the appointment. Sam gets a text summary of every call.

Tue 11:52am · answered by AI receptionist  Sample call
  1. AI

    Thanks for calling Northside Auto Care. I'm the shop's AI assistant, and the techs are with customers right now. How can I help?

  2. Caller

    My brakes started squealing this week. Mostly when I'm slowing down. Is that bad?

  3. AI

    A squeal when braking usually means the pads are getting low, so it's worth checking soon. Brake inspections are free, and pads start at $189 per axle. Want me to book you in?

  4. Caller

    Yeah. I can drop it off before work Thursday.

  5. AI

    I have Thursday at 8:00am for a drop-off. Can I get your name, phone number and the car?

  6. Caller

    Jordan Lee, 555-014-2290, a 2018 Toyota Camry.

  7. AI

    You're booked: Thursday 8:00am drop-off, brake inspection, 2018 Camry. You'll get a text confirmation now, and a tech will text the estimate before doing any work.

Sample call written for this example site. Names and numbers are made up.

What Sam gets on his phone

New booking (AI call, 2m 10s)
Jordan Lee · 555-014-2290
2018 Camry · brake squeal when slowing
Thu 8:00am drop-off · inspection
Sounded unsure about cost. Quoted free inspection, pads from $189.

Missed call · 5:58pm · line busy

Missed a call? A text goes out in seconds.

If a call slips through, the caller gets this right away, so they don't move on to the next shop:

Sorry we missed you at Northside Auto Care. Reply here with what's going on with your car, or book a time: northsideauto.example/book

Prefer typing? The chat button in the corner is the same assistant. It answers questions and books you in.

What customers say

Sample reviews written for this example site
All reviews

They texted me a photo of the rotor before doing anything. First shop that showed me the problem instead of just telling me.

★★★★★  Dana R. · brakes · sample review

"Check-engine light turned out to be a loose gas cap. They didn't charge me for the diagnosis."

Luis M. · diagnostics · sample review

"Called at 6:15, after they closed, and got booked for the next morning anyway. Car was done by lunch."

Priya K. · oil change · sample review

Book it now. Approve the price later.

Pick a time online in about a minute. The written estimate comes by text before we start, and nothing happens until you say yes.

Get me on the lift Call the shop