Industries
The phone rings when your hands are full.
Every shop has a version of this moment. Here's yours, and what Tendease does with the call while you finish what you're doing.
14 days free, no credit card. From $79 a month after that.
Trades · HVAC, plumbing, electrical, roofing
You're under a sink. Your phone is buzzing in your back pocket.
It's a homeowner with water coming through the kitchen ceiling. If nobody picks up, they call the next plumber on the list, and that one gets the job. You find out an hour later, from a voicemail that's four seconds of breathing.
What Tendease does with that call
- Gets the name, the address, and what's wrong, and reads the address back before booking.
- Books the visit into an opening you really have.
- Rings your cell for the calls you've marked urgent: no heat, no power, an active leak.
- Texts you the details, so you walk in already knowing the job.
There's water coming through my kitchen ceiling.
Let's get someone there fast. Is the water still running right now?
Yes. I can't find the shutoff.
Stay on the line. I'm ringing the plumber now. What's the address?
Ringing your cell · urgent
Active leak, 88 Alder Street. Caller can't find the shutoff and is on the line.
Salons & barbers
Foils in, gloves on, and nobody is at the front desk.
You can't stop in the middle of a color to book someone three weeks out. So the phone rings out, and she books with the salon that answered. You opened this place to be a stylist. Somewhere along the way you became the receptionist too.
What Tendease does with that call
- Books by stylist and by service, with the right amount of time blocked for each.
- Answers the everyday questions: prices, hours, parking, whether you take walk-ins.
- Handles reschedules and cancellations, and frees the slot back up.
- Texts you each booking, so you can read it between clients.
Does Jess have anything next week for a color and cut?
She has Thursday at 10:00 or Friday at 1:30. A color and cut with Jess runs about two and a half hours.
Thursday works.
Text to you
Booked: Priya, color and cut with Jess, Thursday 10:00 to 12:30. New client.
Clinics · dental, chiro, physio, vet
The front desk is checking someone in. Line two won't stop ringing.
Most of those calls are people booking, moving, or cancelling. They sit on hold while the person at the desk does three jobs at once, and some of them give up before anyone gets to them.
What Tendease does with that call
- Books, moves, and cancels appointments on the schedule you already keep.
- Answers the front desk questions you've given it: hours, directions, parking, which insurance you take.
- Gives no medical advice. A clinical question becomes a message for your staff, and anyone describing an emergency is told to call 911.
- Texts the front desk after each call, so freed-up slots get filled.
I need to move my cleaning on the 14th.
No problem. I can do the 16th at 9:00 or the 17th at 3:30.
The 17th, please.
Text to the front desk
Rescheduled: Tom B., cleaning, moved from the 14th to the 17th at 3:30. The 14th at 11:00 is open again.
Restaurants
Friday, 7:15. The host is seating a six-top and the phone is ringing.
Nobody on the floor is free to answer it. The party of eight that wanted Saturday night gives it five rings and books somewhere else.
What Tendease does with that call
- Takes reservations against the tables and times you really have.
- Takes takeout orders and reads them back before it hangs up.
- Answers hours, parking, and menu questions from the menu you gave it.
- Sends big parties and private events to the manager as a message, with the details already written down.
Can you do eight people Saturday at 7?
I can seat eight on Saturday at 6:30 or 8:15. Which would you like?
8:15. One of us has a shellfish allergy.
Text to you
Reservation: Alvarez, party of 8, Saturday 8:15. One guest has a shellfish allergy.
Not on the list?
If customers call you and you book them into a calendar, it'll fit.
Fire & life safety
Inspection and compliance calls get answered and scheduled, even when the whole crew is on-site all day.
Contractors
Estimate requests get a name, an address, and a scope written down while you're three rungs up a ladder.
From owners, not analysts · illustrative
What an owner might say after the first missed call that wasn't.
"I was skeptical. I figured it would butcher an address and cost me a job. So I called it myself and mumbled mine on purpose. It read it back right. That's when I forwarded the line."
"We used to lose Friday night reservations because the host was seating people, not answering the phone. That's just gone as a problem now."
"Set it up on a Tuesday afternoon between clients. It was answering calls by 3pm. That's the whole review, honestly."
These testimonials are illustrative samples written for this concept project. Tendease is a fictional company and has no real customers.
Be the shop that answers.
Let the next guy on Google go to voicemail. Forward your number and call it yourself first.
14 days free. No credit card. From $79 a month after, and you cancel in two clicks.